We map your Customers' entire journey, to find opportunities and  improve experiences

 
 

Would you like to explore the future experience of your products, services or business? 

You've come to the right place.

 

Cognitive Ink is a specialist product and service design company. We help businesses across Australia, New Zealand and Asia understand how people think and behave, then focus on designing the experience for digital and physical products, mobile apps, services and environments to create more meaningful human experiences.

 

 

Strategise

Incepting a project, developing strategy and business models. Learn more

Incepting a project, developing strategy and business models.

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Enquire

Engaging and observing users, stakeholders, contexts and the domain. Learn more

Engaging and observing users, stakeholders, contexts and the domain.

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Explain

Synthesising theories of behaviour, current state journeys and other key explanatory models. Learn more

Synthesising theories of behaviour, current state journeys and other key explanatory models.

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Design

Designing future state cross-touchpoint  outcomes, process, experiences and interfaces.  Learn more

Designing future state cross-touchpoint  outcomes, process, experiences and interfaces. 

Learn more


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